Terms & Conditions

Definitions Of Terms

By placing an order with Brock Loeven Photography, you (sometimes referred to herein as “you” or  “Client”) are agreeing to commission Brock Loeven Photography (sometimes referred to herein as “BLP”) to create and deliver photography services and images to you and you are agreeing to be bound by the following terms and conditions (“Terms of Service”).  The services offered by BLP under the Terms of Service include various photography services (“Services”) and Images, which means all viewable renditions furnished by BLP hereunder, whether captured or stored in photographic magnetic, optical, or any other medium whatsoever.

By placing your order with BLP, you acknowledge that you have read, agree with and accept all of the terms and conditions contained in this Terms of Service agreement, including BLP’s General Shooting Direction Policy

Approval/Disapproval

The client will be given an opportunity to approve or disapprove Images at the conclusion of the photo shoot and only after all Images are posted for Client download by responding to a BLP “Approval Email.”  

Disapproval must be expressed in detail as a phone call or email and very specific changes must be made clear.

Failure to respond to the Approval Email for any reason within 30 days of sending will result in the Images being deemed automatically approved and the order closed. Usage of the image constitutes approval of the images.

Once an image is approved by the Client (including a deemed approval for failure to respond) no future refunds, reshoots, or retouching of other modifications will be permitted.

Turn Around Times

Turnaround times begin at 23:59 on the day of shooting.

“Business Days”  refers to days that BLP is open.
BLP is closed Saturdays, Sundays, and standard holidays.  Closed days do not count towards the turnaround time as we are not open.

BLP turnaround times:

Standard Turn-Around | Included with every order

1 - 25 photos | 10 Business Business Days Or Less

26 - 50 Photos | 15 Business Business Days Or Less

Rush | 5 Business Days Or Less.
+$20 per Image | Our 5-Day Rush turnaround time is 5 business days.

Rush orders are only available for 1-25 photos.

For 26+ photos please contact for availability

Image Retouching

Retouching Included From Professional Retoucher:

• Remove the background and place it into your expected background, transparent or any color that you want.

• Create a realistic drop shadow on the new background.

• Removing dust and scratches on the products or any unwanted stamps/labels.

• Enhancing the natural color & contrast of the product.

Image File Type Delivery

Generally, Images are delivered in large format to enable you to use them for most standard purposes (for example, on a website, in a catalog, printed in a magazine, etc.)

Upon delivery, you will receive a folder containing the following digital formats: JPEG, TIFF, and transparent PNG.

Please note that BLP does not deliver layered PSD files.  The TIFF format carries all the same properties of a PSD file but at a smaller file size.  BLP uses advanced retouching techniques and those layers will not be delivered as they are flattened in the retouching process and are mostly unusable except during processing.

BLP also will not deliver raw files. Raw images are the first step of a multi-step creation process and remain the sole property of BLP.  BLP uses advanced retouching methods far beyond a single capture image, often blending multiple raw files with many layered Photoshop elements to achieve the final image which will be delivered to you. 

Copyright Licensing Agreement

Brock Loeven Photography retains all ownership rights and copyright of all Images that we create of your product, as is common in the photography industry. Images may not be used by any other means other than agreed upon. The client invoice indicates the Usage Fee & Rights. The client may not resell the images, or “give” the images to other vendors selling their product.

Included in the purchase price of your Order is a comprehensive license to your Images.

Social Media: This usage is defined by any image that was captured for the purpose to be shared on social media platforms, such as (but not limited to): Instagram, Facebook, Pinterest, TikTok, Twitter, etc… Under no circumstances may the client alter the images with the sole exception to perform additional cropping adjustments.

Product on white: This usage is defined by any image that was shot of a stand-alone product against a white background. You are granted a Canada-wide, royalty-free, perpetual license to use and display your Images, in an unlimited number of mediums, with unlimited alterations for any promotional and advertising usage you see fit.

You agree that you may not re-license or sell ownership of the Images to anyone else without our prior written approval in our sole and absolute discretion.  This includes reselling the Images or placing them in stock for a profit and it is a violation of the copyright agreement.  You may, however, allow other retailers such as Amazon or selling sites to use the Images to promote the sale of their products, subject to the licensing terms set forth in these Terms of Service.

Brock Loeven Photography is not responsible for obtaining the model, property, trademark, copyright, or any other, releases in connection with the Image(s).

BLP expressly retains all copyright and other intellectual property rights to all disapproved and refunded Images, and any use, display, or other dissemination of disapproved or refunded Images by Client is strictly prohibited.

Copyright Transfer

In the event the above-described license is insufficient for your purposes (for example, if you intend to sell the copyright) and you feel that you still need complete copyright ownership of your Images, then you may purchase the copyright from us for an additional $500.00 per Image. In the event you purchase the copyright from us, we retain a perpetual, royalty-free worldwide license to use, display or disseminate the Images. However, if you are concerned about us sharing the Images without your consent, we are more than happy to agree to not share them on our website or with anyone else without your approval.

Copyright transfer agreements will be created by BLP at the end of the order as they require a contact sheet of the Images being transferred.

BLP is not responsible for pursuing copyright violations of the Images of your products. You agree that, if you determine a third party is using, displaying, or disseminating your images without your consent that you are responsible for enforcing your rights and pursuing an action for any copyright violations.

BLP understands that your business is unique, however, your products may not be. To that end, you understand that BLP may photograph similar products for your competitors if they order Images from us. We will never reuse your Images for these purposes and will reshoot the products as instructed by those parties, regardless of whether the direction results in Images substantially similar to yours.

You agree that BLP may use all Images for its own promotional and marketing purposes including all social media posts unless you have expressly prohibited us from doing so in writing.